LONDON GIFTS STORE FREE UK delivery | INTERNATIONAL DELIVERY FEES?
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Key Rings 

 

The Beatles 

 

Metal Street Signs
small 

 

Metal Street Signs
medium 

 

Metal Street Signs
large 

 

Metal Underground Signs
small 

 

Metal Underground Signs
medium 

 

Metal Underground Signs
large 

 

Magnets 

 

Mugs 

 

Vinyl Signs 

 

Bags 

 

Other 

 

Picture Frames 

 

Teddy Bears 

 

 
 
CUSTOMER QUESTIONS
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  • Why does my payment show as paid to 'IMR'?

  • When is my account debited?

  • My order has not arrived yet?

  • How do I cancel my order?

  • I just don't like the product

  • My order is damaged

  • Can I have a different delivery address?

  • What if I am out when the order is delivered?

  • What are the delivery/shipping rates?

  • Do you offer a 'Gift Wrapping' service?

  • How do I contact you?

  • How can I get more help?

DELIVERY TERMS

FREE U.K

FREE Standard delivery applies to ALL UK deliveries only

INTERNATIONAL AND OFFSHORE UK ISLANDS

Free delivery DOES NOT apply.

International and Offshore UK islands include Guernsey, Jersey, the Shetlands, Orkneys, Isle of Man and Northern Ireland are charged.

EUROPE

Once you have purchased you order we will send a SEPERATE paypal costing for shipping - so you always pay the correct postage.

Standard European delivery is up to 9 business days after the day you placed the order. Please note that these are estimated delivery times and orders can sometimes be delayed by your local courier depot or they can be delayed in customs so refunds of international shipping charges cannot be given. Shipping costs provided in your basket and at the checkout are an estimate,and if your order is heavy we will need to get an exact quote from our international courier, which we will email as soon as possible. We cannot dispatch your order until you confirm that the new shipping cost is OK.

Please add your home and work and mobile telephone number, email to help us contact you.

OUTSIDE EUROPE

Once you have purchased you order we will send a SEPERATE paypal costing for shipping - so you always pay the correct postage.

Standard worldwide delivery is up to 15 business days after the day you placed the order (though it is often quicker than this). The exact number of days depends on the distance from the UK and the remoteness of your delivery address, eg the USA is 2-4 business days and the Cook Islands will be 7 business days. Please note that these are estimated delivery times and orders can sometimes be delayed by your local courier depot or they can be delayed in customs so refunds of international shipping charges cannot be given. Shipping costs provided in your basket and at the checkout are an estimate and if your order is heavy we will need to get an exact quote from our international courier, which we will email as soon as possible. We cannot dispatch your order until you confirm that the new shipping cost is OK.

Please add your home and work and mobile telephone number, email to help us contact you.

REFUND POLICY

If you simply do not like your purchase you have 14 days to return them for a full refund. Provided they are not, not opened,damaged and in a sellable condition.

A 10% handling fee will be deducted on any such returned items

To obtain a refund- follow these 5 simple steps and we can make sure you get your refund or credit note as soon as possible.

1. E-mail: info@london-gifts.co.uk telling us what you want to return. Include your name, order reference number/delivery number and e-mail address. List the item code and price and the reason for return.

2. Usually Within 24 hours of a buisness working day, a returns number will be e-mailed back to you for use on the return address. This number is valid for 7 days from issue. After that time, a new returns number will need to be requested.

3. Pack up the item well and include a copy of the delivery note that you received with the parcel and our returns e-mail in with the item(s). Sadly we do not cover the cost of returns.

4. Address the package to:

(A return address will be emailed to you with instructions)

To help speed up top the process make sure you put your name, address and Order number on the back of the parcel.

5. Take the item to the post office and get a proof of posting receipt or ask to send the parcel by recorded delivery. Keep your receipt or barcode in a safe place.

<strong>6.</strong>For Non UK orders you will be resposible for the return postage fees.

Note: We cannot accept responsibility for the loss or non-receipt of goods.

 

Note: Any terms and conditions may be altered at any time , but do not affect your statutory consumer rights.